FAQ

K Fry Urban Korean (slang for Korean fried chicken) is a home grown Korean brand that specialises in authentic Korean Fried Chicken and hearty Korean food with an urban twist.

“Crispy, Juicy and Always Fresh” because our Chicken is chilled, never frozen! We take pride in providing the freshest and best ingredients that are freshly cooked and served to our customers.

Unlike other Korean Fried Chicken restaurants, K Fry serves big portions of authentic Korean fried chicken and a variety of freshly cooked Urban Korean dishes ranging from Appetizers (Banchans), our best-sellers (Cheesy Fried Chicken Bumbuk) to Desserts (Bingsoo). Regardless of your age, you’ll find something you enjoy!

We prioritize our customers as our Chinggu (best friends) whom we have invited for a meal so we’ll always take great care to ensure they are well fed!

Food

Our Cheesy Fried Chicken Bumbuk uses Fresh Chicken Thighs, since our chicken is delivered and prepared Fresh daily, we can only sell it in limited quantities each day to ensure that our food quality is consistently good. You can pre-order this item when you make a reservation via our website at www.kfry.my and you can choose the flavour when you reach our restaurant.

Yes. We are HALAL CERTIFIED. This certification is our commitment to providing quality food and services that meet the highest standards of Halal compliance. Our customers can enjoy our offerings with the assurance that we adhere to all the guidelines and practices required for Halal certification.

Please visit https://www.halal.gov.my  and search K Fry for more information.

Premises Halal Certified – K Fry Suria KLCC

We ensure that our high quality ingredients are freshly prepared and picked out attentively from the selected supplier for every meal we serve. You can directly ask our K’rew for more detailed ingredients or message us on our social media pages to avoid food allergies. We are happy to serve you anytime!

Service

We encourage you to make a reservation to avoid the long wait for walk in customers.

You can visit our website, and click on ‘Book A Table’ to proceed with your reservation. Just a quick tip, our weekend and Public Holiday slots are usually filled a few days prior so please do remember to book earlier as we accept reservations as early as 2 weeks before reservation date/time.

Yes, we welcome you to walk in! Just visit our store and get a queue number.

Alternatively, you can book our online queue via K Fry App in 3 easy steps. Download the App to check it out.

Google Playstore: https://shorturl.at/6qPlN
App Store: https://shorturl.at/G0OEY

While we’d love to be a part of your celebration, we don’t currently offer catering. Alternatively, You can pre order through online ordering via our website for Delivery or Self Pickup.

Delivery

Just follow these simple steps:

1. Go to www.kfry.my
2. Click on Order Online.
3. Select Delivery.
4. Enter your delivery address to check the delivery area.
5. Select items from the Menu.
6. Checkout, pay and we’ll deliver!

An order confirmation email will be sent to your registered email address once your order has been submitted.

(If you can’t find the email in your inbox, please check your ‘Spam/Junk’ folder or call our outlets directly if you require further assistance).

Please call our outlets directly for immediate assistance or you can reach us out at our social media pages (2 hours response time) for your missing items. We will arrange for the items to be delivered to you in the soonest time possible.

Delivery is available from 10:00am to 10:00pm (Last Order 9:00pm) from Mondays to Sundays including public holidays. However, delivery hours may vary depending on outlets.

Total checkout payment must be minimum at RM2 after voucher codes applied (if any).
We accept both Credit Cards and Debit Cards from Visa & Mastercard.
Yes, you can schedule your order in advance by choosing the date and time you preferred through online ordering via our website.

We’re here for you! Contact via our social media pages or fill in our contact form and send us your details including the proof of receipt, name and contact info so that we can follow up with you.

Self Pickup

Kindly walk in to our outlet to pick up your order at the cashier counter after making a Self Collect order via our website, www.kfry.my

You can contact our outlet directly or message us at our social media pages (2 hours response time).

CRISPY, JUICY & ALWAYS FRESH

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