Refund & Return Policy

Applicable Only For Merchandise


We offer shipping to both East and West of Malaysia. Shipping rate is RM15 (East Malaysia – Sabah, Sarawak) and RM10 (West Malaysia). We don’t offer international shipping at the moment. Local delivery via express delivery will take 1-7 working days. You will receive an update on the delivery status of your order via your registered email address.


Items must be returned within 7 days after your order has been received in exchange for K Fry Store Credit only. Only clothes that are unworn, unaltered, unwashed, and in their original packaging with a returns label still attached can be returned/exchanged.

For exchanges, kindly indicate the new size/color you’d like to exchange. If the item requested is not available in stock, we will have to give you store credit instead. If you’d like to exchange for a different item altogether, we will first refund you in store credit and you may place a new order for the item. Stationary and merchandise are non-returnable. Sale and markdown items are also non-returnable and non-exchangeable.

If you are unsure of the eligibility of returns of your product, please contact our team at We do reserve the right not to allow the return of products or refund of any transactions although the condition above is met. We will only process your Return & Exchange request once we receive the Return & Exchange Form

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