We offer shipping to both East and West of Malaysia. Shipping rate is RM15 (East Malaysia – Sabah, Sarawak) and RM10 (West Malaysia). We don’t offer international shipping at the moment. Local delivery via express delivery will take 1-7 working days. You will receive an update on the delivery status of your order via ‘Your Account‘.
To support the current restrictions in place due to COVID-19, we have extended the return timeframe and returns are accepted if returned within 14 days after your order has been received in exchange for K Fry Store Credit only. Only clothes that are unworn unaltered, unwashed and in its original packaging with returns label still attached can be returned/exchanged. For exchanges, kindly indicate the new size/colour you’d like to exchange. If the item requested is not available in stock, we will have to give you store credit instead. If you’d like to exchange to a different item altogether, we will first refund you in store credit and you may place a new order for the item. Stationary and merchandise are non-returnable. Sale and markdown items are also non-returnable and non-exchangeable. If you are unsure of the eligibility of returns of your product, please contact our team at [email protected]. We do reserve the right not to allow the return of products or refund of any transactions although the condition above is met. We will only process your Return & Exchange request once we receive the Return & Exchange Form.